Privacy Policy

Effective Date: October 18th, 2024

 

FANPICS LIMITED ("FANPICS" or "We") respects your privacy and is committed to protecting it through our compliance with the practices described in this privacy policy.

This policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit www.fanpics.uk (our "Website"), including any data you may provide when you sign up, buy or sell products and services, post content, or use the interactive services. This policy applies to the personal data collected through our Website, regardless of the country where you are located.

 

This Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, plug-ins, services, social networks, or applications, and we encourage you to read the privacy policy of every website you visit.

 

Please read this policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Website, you accept and consent to the practices described in this policy. This policy may change from time to time (see Changes to Our Privacy Policy). Continuing to engage with our Website after any such revisions indicates that you accept and consent to them, so please check the policy periodically for updates.

 

  1. Data We May Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Depending on whether you are a seller or a buyer, we collect and use different types of data from and about you that we have grouped together as follows:

  • Identity Data includes legal name, username or similar identifier, government-issued photo identification, date of birth, gender, and other related information.
  • Contact Data includes postal address, email address, and telephone numbers.
  • Location Data includes your city and state/province as voluntarily disclosed by you.
  • Financial Data includes bank or other payment account and payment card details. We store only limited, if any, Financial Data. Otherwise, our payment processor stores all Financial Data, and we encourage you to review their privacy policy and contact them directly for responses to your questions.
  • Transaction Data includes details about payments to and from you and other details of products and services you have bought from us or any seller through our Website.
  • Technical Data includes internet protocol (IP) address, ISP name, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
  • Device Data includes the type of mobile device ("Device") you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, and IP address.
  • Content Data includes photos, videos, audio, text (such as comments and hashtags), metadata, images, interactive features, emojis, GIFs, and other material you create, perform, or upload on or through our Website. Please remember that Content Data that you post or perform may reveal personal data about yourself, including identifying information about yourself depicted in any Content Data.
  • Profile Data includes your username and password, purchases made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data includes information about how you use our Website, products, and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from our third parties and us, and your communication preferences.
  •  

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data that will be used under this privacy policy.

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) unless you voluntarily provide it. Nor do we collect any information about criminal convictions and offenses.

If You Fail to Provide Personal Data
Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

 

  1. How We Collect Your Data

 

We gather information about you in several ways, including:

 

  • Direct Interactions: You may provide us with personal details when you fill out forms or communicate via email. This includes information shared during the sign-up process, making purchases, creating a profile, interacting with buyers or sellers on our platform, requesting marketing materials, entering contests or surveys, giving feedback, or reporting issues.
  • Automated Technologies: When you interact with our website, we may automatically collect technical and device data, such as details about your device, browsing actions, and patterns. This is done through cookies, server logs, and other tracking technologies. We may also collect data about your online activities across third-party websites or services (behavioral tracking). Please note, we do not respond to "Do Not Track" (DNT) signals.
  • Third Parties and Public Sources: We may receive personal data from third-party partners, such as affiliates, business partners, payment and identity verification providers, advertisers, analytics companies, and search providers. Additionally, we may gather data from websites using our cookies. Importantly, we do not store payment card details; these are handled by our third-party payment processors, who adhere to PCI-DSS standards.
  • User Contributions: If you post content on public areas of our website or share it with other users, you do so at your own risk. Although we offer privacy settings for your content, no security system is completely secure, and we cannot control how others may use or view your shared information.

 

Cookies and Automated Data Collection

Our website uses cookies (small files placed on your device) and similar technologies to distinguish between users and enhance your experience by:

 

  • Estimating audience size and usage patterns.
  • Storing your preferences to personalize your experience.
  • Speeding up your searches.
  • Recognizing you when you return to the website.

 

You can disable cookies in your browser settings, but doing so may limit access to certain features or parts of our website. If you don’t modify your browser settings, our site will automatically issue cookies.

 

We also use web beacons (clear gifs or pixel tags) to track user activity, gather statistics, or ensure system integrity.

 

Third-Party Cookies and Tracking Technologies

Some website content, including ads, may be delivered by third-party providers (e.g., advertisers, ad networks). These third parties may use cookies or web beacons to collect information about you. This data could be combined with personal information or track your activities across different websites. Their aim is to serve you interest-based advertising or targeted content. We do not control these third-party technologies and advise you to contact the provider directly if you have questions about their practices.

 

  1. How We Use Your Personal Data

 

At FanPics.uk, we collect and use your personal data to provide you with products, offer services, communicate with you, deliver marketing, and manage other business activities. Additionally, we use data to enhance and personalize your experience on our platform.

 

Below are some specific ways we may use the personal data we collect:

 

  • Identify you as a visitor, buyer, or seller on FanPics.uk.
  • Provide the products, services, and support you request from us.
  • Fulfill our contractual obligations, enforce our rights, and manage billing or collections as required by law.
  • Verify your identity and age, especially when you post content through our platform.
  • Manage financial transactions, including paying sellers and collecting any funds owed to us.
  • Review content before publication to ensure compliance with legal and regulatory standards.
  • Monitor user compliance with FanPics.uk’s terms and for quality assurance purposes.
  • Conduct audits related to your interactions or transactions on our platform.
  • Ensure compliance with relevant industry standards, including those of payment processors.
  • Comply with legal obligations and respond to inquiries or support requests.
  • Fulfill the specific purpose for which you provided your data or any other purpose communicated at the time of collection.
  • Deliver targeted marketing materials, such as newsletters and advertisements.
  • Promote your profile or content on FanPics.uk.
  • Market FanPics.uk and its services to a broader audience.
  • Use data analytics to improve our platform, services, marketing efforts, and user experience.
  • Notify you of changes to FanPics.uk, its services, or products.
  • Enable you to participate in interactive features on the platform, including social media functions and other collaborative tools.
  • Present FanPics.uk content in the most efficient manner for your device or browser.
  • Administer the platform and perform internal operations, such as troubleshooting, testing, research, data analysis, and surveys.
  • Detect, prevent, and address security incidents, fraud, and other malicious or illegal activities.
  • Protect FanPics.uk, its employees, users, and operations.
  • Assist law enforcement and respond to legal requests, such as subpoenas.
  • Make recommendations to you and other users on products, services, or content that may interest you.

 

We may also use your personal data to contact you about FanPics.uk’s own or third-party goods and services that may interest you. If you prefer not to receive such communications, you can update your preferences in your account settings or contact us at privacy@fanpics.uk. For more information, refer to Your Personal Data Use Choices.

 

We may use your personal data to display targeted advertisements to relevant audiences. Although we do not share your personal data without your consent, advertisers may infer that you meet their targeting criteria based on your interaction with the ad. Non-personal data may be used for any business purpose.

 

  1. Disclosure Of Your Personal Data

 

At FanPics.uk, we may share your personal data with:

 

  • Any member of our corporate group, which includes our subsidiaries, parent company, affiliates, and associated entities.
  • Business partners, suppliers, service providers, subcontractors, and other third parties we use to support our operations. Examples include analytics and search engine providers to help us optimize and improve our Website, payment processing services, identity verification services to confirm your age and identity, email delivery providers, hosting services, customer support, and marketing partners. We may allow selected third parties to use tracking technology on our Website, enabling them to collect data on how users interact with our site over time. This information can be used to analyze trends, determine content popularity, and gain insights into online behaviors. For instance, we use Google Analytics to better understand how visitors engage with our Website (you can learn more about Google’s data practices here: https://policies.google.com/privacy). You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We require these third parties to keep your personal data confidential and to use it only for contracted purposes.
  • To fulfill the purpose for which you provided the data.
  • For any other purpose disclosed to you when you provide your data.
  • With your consent.

 

We may also disclose your personal data to third parties in the following situations:

 

  • In the event of a sale or purchase of any business or assets, we may disclose your personal data to the prospective buyer or seller involved in the transaction.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets, including bankruptcy or liquidation, where personal data forms part of the transferred assets.
  • To comply with any court order, law, or legal process, including responding to government or regulatory requests.
  • To enforce or apply our Terms of Service or Seller Agreement, as well as other agreements.
  • To protect the rights, property, or safety of FanPics.uk, its employees, customers, or others. This may include exchanging information with other companies or organizations for fraud protection, credit risk reduction, or cybersecurity purposes.

 

We may share non-personal data without restriction.

 

  1. Consent to Personal Data Transfer

 

FanPics.uk is based in the United Kingdom. The personal data we collect may be processed, stored, and transferred across borders to countries with different data protection laws than your own. This includes countries that may not provide the same level of privacy protection as required in your jurisdiction.

By submitting your personal data or interacting with our Website, you consent to the transfer, storage, and processing of your personal data in countries outside of your own, including across international boundaries, in compliance with applicable laws.

 

If you are a resident of Canada, please note that data transfers outside of Canada may result in your personal data being accessed by foreign authorities, including law enforcement.

 

If you are located in the European Economic Area (EEA) or Switzerland, your data will be transferred outside those areas, including to the United States. We will take reasonable steps to ensure that your data is treated securely by requiring third parties to agree to appropriate safeguards, such as contractual clauses, to protect your personal data.

 

  1. Your Personal Data Use Choices

 

We aim to provide you with control over the personal data you share with us. The following options are available to help manage your data preferences:

 

  • Promotional Offers from FanPics.uk. If you do not wish to have your personal data used for promoting our own or third-party products and services, you can opt-out by checking the appropriate box when submitting your data (e.g., during registration) or by sending a request to privacy@fanpics.uk. If you receive a promotional email, you can opt-out by replying with your request to unsubscribe. This opt-out does not apply to communications related to a purchase, service experience, or other transactions.
  • Tracking Technologies and Advertising. You can configure your browser to refuse cookies or alert you when cookies are being used. However, if you disable cookies, some parts of our Website may not function properly. For more information about our use of cookies, please refer to our Cookies and Automatic Data Collection Technologies section.

 

We do not control how third parties collect or use your data for interest-based advertising, but they may offer ways for you to opt-out of such data collection.

 

Our Website may, at times, contain links to third-party websites or include plug-ins that enable third-party features. If you click on any third-party links or engage with third-party features, be aware that these external sites have their own privacy policies, and we do not accept responsibility for them. Please review their privacy policies before providing any personal data.

  1. Accessing and Correcting Your Personal Data

 

It is important that the personal data we hold about you is accurate and up to date. Please inform us of any changes to your personal data. You have the right to request access to, and correction of, the personal data we hold about you.

You can access, review, and update your personal data by logging into the Website and visiting your account profile page.

 

If you wish to review, verify, correct, or withdraw your consent for the use of your personal data (if allowed by the law of your jurisdiction), you may send an email to privacy@fanpics.uk to request access to, correct, or delete any personal data you have provided to us. In some cases, we may not be able to delete your personal data without also deleting your user account. We will not accommodate requests to change or delete information if doing so would violate any law or legal requirement, or if it would make the information incorrect. We may charge a fee for accessing your personal data, but we will notify you of any fees in advance.

 

We may ask you for specific information to verify your identity and confirm your right to access your personal data or make changes. Applicable laws may allow or require us to refuse to provide access to some or all of the personal data we hold, or your data may have been destroyed, erased, or anonymized according to our record retention policies. If we are unable to provide access to your personal data, we will inform you of the reasons, subject to any legal or regulatory limitations.

If you delete your Content Data from the Website, copies of your Content Data may still be viewable in cached or archived pages, or might have been copied or stored by other users. Access and use of information on the Website, including Content Data, are governed by our Terms of Service.

 

  1. Data Security

 

We take the security of your personal data seriously and have implemented physical, electronic, and administrative safeguards to protect your personal data from loss, misuse, unauthorized access, alteration, or disclosure. All personal data you provide to us is stored on secure servers protected by firewalls. Payment transactions are encrypted using SSL technology.

 

Your role in protecting your information is also crucial. Where we have provided (or where you have chosen) a password to access certain parts of our Website, you are responsible for keeping that password confidential. Please do not share your password with anyone. Be mindful when sharing information in public areas of the Website, as other users can view the information you post.

Unfortunately, transmitting information over the internet is not completely secure. Although we take reasonable steps to protect your personal data, we cannot guarantee the security of data transmitted to our Website. Transmission of personal data is at your own risk, and we are not responsible for any circumvention of privacy settings or security measures on the Website.

 

  1. Data Retention

 

Unless otherwise permitted or required by law, we will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. In some cases, we may anonymize your personal data so it can no longer be associated with you. We reserve the right to use anonymized data for any legitimate business purpose without further notice or consent.

 

  1. Withdrawing Your Consent

 

Where you have provided consent for the collection, use, or transfer of your personal data, you may have the right to withdraw your consent in certain circumstances. To withdraw your consent, contact us at privacy@fanpics.uk. Please note that withdrawing your consent may impact the services we can provide to you, and we will explain these implications to help you make an informed decision.

 

  1. Children's Online Privacy

 

We do not direct our Website toward minors, and we do not knowingly collect personal data from individuals under 18 years of age. If we learn that we have mistakenly collected personal data from someone under 18, we will delete it. If you believe that we have unintentionally collected data from an individual under 18, please contact us at privacy@fanpics.uk.

 

  1. Do Not Track Policy

 

"Do Not Track" (DNT) is a privacy setting available in some browsers, allowing users to inform websites that they do not wish to have their online activity tracked. Our Website does not currently recognize or respond to DNT signals, as the internet industry continues to work toward defining DNT standards and compliance methods. For more information on DNT, visit www.allaboutdnt.com.

 

 

 

 

  1. Your California Rights

 

If you are a California resident, California law may provide additional rights regarding the use of your personal data. To learn more, visit our CCPA Privacy Policy for California Residents.

 

Under California’s "Shine the Light" law (Civil Code § 1798.83), California residents may request information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, email privacy@fanpics.uk.

 

  1. Your Nevada Rights

 

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to privacy@fanpics.uk. Please note, however, that we do not currently sell data in a way that triggers the statute’s opt-out requirements.

 

  1. Your EEA/UK Privacy Rights

 

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), the following terms apply to you:

 

Legal Basis for Processing

We process your personal data based on your consent, our legitimate interests (provided that these are not overridden by your rights), or to perform a contract or comply with legal obligations.

 

Your Legal Rights

Under certain circumstances, you have rights under data protection laws regarding your personal data, including:

 

  • Requesting access to the personal data we hold about you.
  • Requesting correction of inaccurate or incomplete data.
  • Requesting erasure of your personal data where there is no legitimate reason for processing it.
  • Objecting to processing where we rely on legitimate interests or for direct marketing purposes.
  • Requesting restriction of processing under certain conditions.
  • Requesting the transfer of your data to another entity.
  • Withdrawing consent to processing at any time, though this will not affect the lawfulness of processing before consent was withdrawn.

To exercise these rights, contact us at privacy@fanpics.uk. We aim to respond to all legitimate requests within one month. In some cases, it may take longer due to the complexity of your request, but we will keep you informed of any delays.

 

  1. Changes to Our Privacy Policy

 

We may update this privacy policy from time to time. Any changes will be posted on this page, and material changes will be communicated via email or a notice on our homepage. The date the privacy policy was last revised is indicated at the top of the page. You are responsible for ensuring we have an accurate and up-to-date email address for you and for regularly reviewing this privacy policy for any changes.

 

  1. Contact Information and Challenging Compliance

 

If you have any questions, comments, or concerns regarding this privacy policy, please contact us at privacy@fanpics.uk. We have procedures in place to respond to complaints or inquiries regarding our handling of personal data and compliance with applicable laws.